Policies
Whistleblower Protection Policy (H10 MINISTRIES)
H10 Ministries requires directors, officers and employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. As employees and representatives of H10 Ministries, we must practice honesty and integrity in fulfilling our responsibilities and comply with all applicable laws and regulations.
Reporting Responsibility
This Whistleblower Policy is intended to encourage and enable employees and others to raise serious concerns internally so that H10 Ministries can address and correct inappropriate conduct and actions. It is the responsibility of all board members, officers, employees and volunteers to report concerns about violations of H10 Ministries’ code of ethics or suspected violations of law or regulations that govern H10 Ministries’ operations.
No Retaliation
It is contrary to the values of H10 Ministries for anyone to retaliate against any board member, officer, employee or volunteer who in good faith reports an ethics violation, or a suspected violation of law, such as a complaint of discrimination, or suspected fraud, or suspected violation of any regulation governing the operations of H10 Ministries. An employee who retaliates against someone who has reported a violation in good faith is subject to discipline up to and including termination of employment.
Reporting Procedure
H10 Ministries has an open door policy and suggests that employees share their questions, concerns, suggestions or complaints with their supervisor. If you are not comfortable speaking with your supervisor or you are not satisfied with your supervisor’s response, you are encouraged to speak with a member of the H10 Ministries Board of Directors. Supervisors and managers are required to report complaints or concerns about suspected ethical and legal violations in writing to the H10 Ministries Executive Program Director [Compliance Officer], who has the responsibility to investigate all reported complaints. Employees with concerns or complaints may also submit their concerns in writing directly to their supervisor or the H10 Ministries’ Board of Directors.
Executive Program Director
The H10 Ministries’ Executive Program Director [Compliance Officer] of each program is responsible for ensuring that all complaints about unethical or illegal conduct are investigated and resolved. The Executive Program Director will advise the Board of Directors of all complaints and their resolution and will report at least annually to the Board of Directors on compliance activity relating to accounting or alleged financial improprieties.
Accounting and Auditing Matters
The H10 Ministries’ Executive Program Director [Compliance Officer] shall immediately notify the H10 Ministries Board of Directors of any concerns or complaint regarding corporate accounting practices, internal controls or auditing and work with the committee until the matter is resolved.
Acting in Good Faith
Anyone filing a written complaint concerning a violation or suspected violation must be acting in good faith and have reasonable grounds for believing the information disclosed indicates a violation. Any allegations that prove not to be substantiated and which prove to have been made maliciously or knowingly to be false will be viewed as a serious disciplinary offense.
Confidentiality
Violations or suspected violations may be submitted on a confidential basis by the complainant. Reports of violations or suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.
Handling of Reported Violations
The H10 Ministries’ [Compliance Officer] will notify the person who submitted a complaint and acknowledge receipt of the reported violation or suspected violation. All reports will be promptly investigated and appropriate corrective action will be taken if warranted by the investigation.
Compliance Officer: * {Note: The Compliance Officer may be a board member, the Executive Program Director, or a third party designated by the organization to receive, investigate and respond to complaints.}
Prepared by Julie Smith
Founder / President H10 Ministries
Policy approved by the Board of Directors
Non-Discrimination Policy (HOUSE OF HOPE 316)
Residents
- House of Hope 316 is a part of H10 Ministries, an Arizona 501(c)3 non-profit corporation.
- The House of Hope 316 is a group adult independent living facility that provides housing, food, and other services to elderly men and women who might otherwise be homeless or living alone in an unsafe situation, due to their lack of financial resources and/or income.
- We define “elderly” as age 60 or older, although applicants of a younger age will be considered on a case-to-case basis.
- At no time will we consider a person’s race, financial status, sexual orientation, nationality, or religious beliefs when accepting an application and considering an applicant for residency in The House of Hope 316. We will not ask these questions on our written application or during our verbal interviews. We will ask about an applicant’s date of birth and gender because of the target age we serve and because we will not house a man and a woman in the same semi-private room unless they are legally married. This information will also help us complete the emergency medical form that is used to accompany a resident during a trip to the hospital. We will inquire about income as a part of the process of determining the rent that a resident can afford. If they have no income, they pay no rent. No one is turned away for financial reasons.
- We believe in and try to practice the principles that we find in the Bible – that we are to help people in need; we are to care about everyone, not judge them.
- Residents will or will not be accepted based entirely upon what appears to be their ability to live in a group adult independent living facility with other people. The process of assessing who we can accept as a resident is described in greater detail in the written application policy.
Paid Staff or Volunteers
- At no time during the application process for employment or for a volunteer position will a person’s race, gender, nationality, sexual orientation, race or religious beliefs (or lack of such) be a factor in which applications will be accepted, who will be offered a paid or volunteer position and who will be retained after they join us.
- We believe in and try to practice the principles that we find in the Bible – that we are to help people in need; we are to care about everyone, not judge them. We want paid staff and volunteers who share this same philosophy when helping people in need.
- Although we accept anyone who may have differing religious beliefs (or none at all), we recognize that some people who are being considered for top leadership positions might feel more comfortable and might be more productive in those positions if their religious views were similar to those expressed by our Ministry.
Conflict of Interest and Compensation Policy (H10 MINISTRIES)
Purpose
The purpose of this Conflict of Interest and Compensation Policy (the “policy”) is to protect the Corporation’s interests when it is considering taking an action or entering into a transaction that might benefit the private interests of a director, officer or key person1, resultin the payment of excessive compensation to a director, officer or key person; or otherwise violate state and federal laws governing conflicts of interest applicable to nonprofit, charitable organizations.
Non-Discrimination Policy (HOUSE OF HOPE 316)
Residents
- House of Hope 316 is a part of H10 Ministries, an Arizona 501(c)3 non-profit corporation.
- The House of Hope 316 is a group adult independent living facility that provides housing, food, and other services to elderly men and women who might otherwise be homeless or living alone in an unsafe situation, due to their lack of financial resources and/or income.
- We define “elderly” as age 60 or older, although applicants of a younger age will be considered on a case-to-case basis.
- At no time will we consider a person’s race, financial status, sexual orientation, nationality, or religious beliefs when accepting an application and considering an applicant for residency in The House of Hope 316. We will not ask these questions on our written application or during our verbal interviews. We will ask about an applicant’s date of birth and gender because of the target age we serve and because we will not house a man and a woman in the same semi-private room unless they are legally married. This information will also help us complete the emergency medical form that is used to accompany a resident during a trip to the hospital. We will inquire about income as a part of the process of determining the rent that a resident can afford. If they have no income, they pay no rent. No one is turned away for financial reasons.
- We believe in and try to practice the principles that we find in the Bible – that we are to help people in need; we are to care about everyone, not judge them.
- Residents will or will not be accepted based entirely upon what appears to be their ability to live in a group adult independent living facility with other people. The process of assessing who we can accept as a resident is described in greater detail in the written application policy.
Paid Staff or Volunteers
- At no time during the application process for employment or for a volunteer position will a person’s race, gender, nationality, sexual orientation, race or religious beliefs (or lack of such) be a factor in which applications will be accepted, who will be offered a paid or volunteer position and who will be retained after they join us.
- We believe in and try to practice the principles that we find in the Bible – that we are to help people in need; we are to care about everyone, not judge them. We want paid staff and volunteers who share this same philosophy when helping people in need.
- Although we accept anyone who may have differing religious beliefs (or none at all), we recognize that some people who are being considered for top leadership positions might feel more comfortable and might be more productive in those positions if their religious views were similar to those expressed by our Ministry.
Application Policy (HOUSE OF HOPE 316)
Residents
- The House of Hope 316 (hereafter referred to as “The House”) is a part of H10 Ministries, an Arizona 501(c)3 non-profit corporation.
- The application process for “The House” includes a written application, a personal interview, and the verifying of information gathered. In all cases, a background check will be conducted.
- Efforts will be made to verify the accuracy and truthfulness of the information gathered from the applicant during the application process. This includes a background check, and the calling of the listed references (personal, prior employers, prior landlords). Attempts will be made to verify the medical history if there is a reason to question an applicant’s ability to live in a group independent living facility (either physical, mental, or emotional).
- The Director of “The House” (with the help of staff members and/or volunteers of his/her choice) will make the final decision about who and when an applicant can be accepted as a resident.
- At no time during this process will a person’s race, age, gender, nationality, sexual orientation, or religious beliefs (or lack of such) be a factor in which applications will be accepted and/or which residents will be accepted. These questions are not asked on the written application or in personal interviews. We do ask about date of birth and gender because of the target age we serve and because we will not house a man and a woman in the same semi-private room unless they are legally married. This information is also needed to complete the emergency medical form that we keep on file to send with any resident who has to go the hospital.
- We typically accept residents who are age 60 or older. In extreme situations, we will consider accepting a resident below the age of 60 on a case-by-case basis.
- “The House” is an adult group independent living facility. We do not provide any medical assistance of any kind. All residents must be able to physically and mentally perform their own activities of daily living (feed themselves, bathe and groom themselves, dress themselves, transfer from their chair, maintain continence, transfer to and from the toilet, be ambulatory).
- Residents must have the mental and emotional ability to live in a group independent living facility. There may be some applicants whom we cannot accept as a resident if their medical, physical, mental, and/or emotional needs are more than our staff is qualified or certified to handle. Exceptions may be made if the resident receives qualified and licensed home health care to assist with some of their needs.
- The new resident must adhere to our rules that are found in the “Resident’s Rights” document. This includes no use of alcohol or illegal/recreational drugs, no smoking or chewing of tobacco indoors, be respectful of the other staff and residents (and their property). Because of the Covid-19 virus, all residents must agree with our rules of being quarantined until it is deemed to be unnecessary (visitors must wear mask and social distance, no leaving the facility without permission from the Director, and to always practice the use of face masks and social distancing if they have permission to leave the facility – i.e., doctor’s appointments, group outings, etc.).
- When we accept a new resident, they join us as a “guest” (with no rent due) for the first week or two. Then, if we both feel their residency with us is a good “fit”, all parties will sign a lease agreement. If they are not a good “fit” due to their reluctance to follow rules, or their physical, medical, mental, or emotional health needs – we can “uninvite” them as a guest and they will leave without signing a lease. We will make efforts to help them find other suitable housing.
- When a resident enters into a lease, rent is set at a level based on their ability to pay (not to exceed $1,000 for a semi-private room and $1,400 for a private room). This includes all utilities, cleaning of the facility, furnishings, cable TV , WiFi, laundry services, and the preparation and serving of all meals.
- No one will be turned away from “The House” as a resident due to financial reasons. Rent will be determined by accessing their budget (total income, assets, expenses) and set a level that is comfortable for them. Residents with no income and no financial assets will not be charged rent.
Paid Staff and Volunteers
- The application process will consist of a written application, a face-to-face interview, a background check, calling references and verifying information obtained during the interview process.
- The decision to invite someone to join us as staff or as a volunteer is made by the Director of “The House with the help of any of his/her advisors.
- At no time during this process will a person’s race, age, gender, nationality, sexual orientation, or religious beliefs (or lack of such) be a factor in which applications will be accepted, which applicants will be accepted for a staff or volunteer position, and/or how long they are retained in their position.
- Although we accept anyone who may have differing religious beliefs (or none at all), we recognize that some people who are being considered for top leadership positions might feel more comfortable and might be more productive in those positions if their religious views were similar to those expressed by our Board of Directors.
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